{"id":17312,"date":"2015-02-27T12:45:17","date_gmt":"2015-02-27T17:45:17","guid":{"rendered":"http:\/\/markmorin.ca\/?p=17312"},"modified":"2015-02-27T13:55:34","modified_gmt":"2015-02-27T18:55:34","slug":"vision-tremblant","status":"publish","type":"post","link":"https:\/\/markmorin.ca\/fr\/vision-tremblant\/","title":{"rendered":"L&rsquo;exp\u00e9rience client et le cycle de l&rsquo;invit\u00e9"},"content":{"rendered":"<h3>La vision Tremblant \u00e0 360\u00ba<\/h3>\n<p>Lors du dernier Symposium de l&rsquo;AMR qui se tenait le 25 f\u00e9vrier dernier au Salon Urbain de la Place des Arts, Jonathan Nicolas &#8211; associ\u00e9 chez Substances Strat\u00e9gies, et Mark Morin &#8211; pr\u00e9sident de Strat\u00e9gies Marketing Relationnel, ont pr\u00e9sent\u00e9 une \u00e9tude de cas sur comment la station de ski No1 dans l&rsquo;est de l&rsquo;Am\u00e9rique du Nord accompagne ses clients tout le long de leur parcours d&rsquo;achat afin de cr\u00e9er une exp\u00e9rience client \u00e0 la hauteur des attentes du client ROI.<\/p>\n<p>Le client ROI \u00e9tait d&rsquo;ailleurs la th\u00e9matique retenue cette ann\u00e9e par les organisateurs du Symposium, anim\u00e9 par nul autre que Jacques Nantel, fondateur de la\u00a0Chaire de commerce \u00e9lectronique RBC Groupe Financier d&rsquo;HEC Montr\u00e9al.<\/p>\n<p>Pour visionner la pr\u00e9sentation en format pdf, il suffit de <a href=\"http:\/\/markmorin.ca\/img\/Le%20Cas Tremblant.pdf\">cliquer ici.<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La vision Tremblant \u00e0 360\u00ba Lors du dernier Symposium de l&rsquo;AMR qui se tenait le 25 f\u00e9vrier dernier au Salon Urbain de la Place des Arts, Jonathan Nicolas &#8211; associ\u00e9 chez Substances Strat\u00e9gies, et Mark Morin &#8211; pr\u00e9sident de Strat\u00e9gies Marketing Relationnel, ont pr\u00e9sent\u00e9 une \u00e9tude de cas sur comment la station de ski No1 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[186,35,64,39],"tags":[],"class_list":["post-17312","post","type-post","status-publish","format-image","hentry","category-automatisation-marketing","category-b2me-2","category-marketing-multicanal","category-marketing-relationnel","post_format-post-format-image"],"_links":{"self":[{"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/posts\/17312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/comments?post=17312"}],"version-history":[{"count":5,"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/posts\/17312\/revisions"}],"predecessor-version":[{"id":17318,"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/posts\/17312\/revisions\/17318"}],"wp:attachment":[{"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/media?parent=17312"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/categories?post=17312"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/markmorin.ca\/fr\/wp-json\/wp\/v2\/tags?post=17312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}